Sriwijaya Air is an Indonesian airline with its headquarters and base located at Soekarno–Hatta International Airport in Tangerang, Banten.[6]
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Founded | 7 November 2002[1] | ||||||
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Commenced operations | 10 November 2003 | ||||||
Operating bases | |||||||
Subsidiaries | NAM Air | ||||||
Fleet size | 12[2] | ||||||
Destinations | 23[3] | ||||||
Headquarters | Tangerang, Indonesia | ||||||
Key people | Capt. Ardhana Sitompul (President Director)[4]
Hendry Lie (President Commissioner)[5] Chandra Lie (Founder, former CEO & Commissioner) | ||||||
Website | www |
In 2003, Sriwijaya Air was founded by Chandra Lie, Hendry Lie, Andi Halim, and Fandy Lingga, who named it after the historical Srivijaya empire. That same year, on 28 April, it obtained its business license, while the AOC (Air Operator's Certificate) was issued later that year on 28 October. Commencing operations on 10 November 2003, the airline initially launched flights between Jakarta and Pangkal Pinang, before introducing new routes such as Jakarta-Pontianak and Jakarta-Palembang. In its first year, Sriwijaya Air experienced rapid growth, and by June 2009, Sriwijaya Air was operating 23 aircraft, serving more than 33 domestic and 2 international routes.[citation needed]
In 2007, Sriwijaya Air received the Boeing International Award for Safety and Maintenance of aircraft, awarded after passing the inspection carried out over a few months. In the same year Sriwijaya Air received the Aviation Customer Partnership Award from Pertamina. In 2008, Sriwijaya Air was awarded an award by Markplus & Co., signifying public appreciation of the services provided by Sriwijaya Air. In August 2015, Sriwijaya Air also achieved the BARS (Basic Aviation Risk Standard) Certification issued by the Flight Safety Foundation.[8] Aircraft maintenance is done by PT. ANI (Aero Nusantara Indonesia), AiRod Sdn Bhd and Garuda Indonesia Maintenance Facility (GMF AeroAsia).[citation needed], however as per 2020 the maintenance is now done by FLTechnics, Merpati Maintenance Facility and Asia Aero Technology(Malaysia).[9]
At the 2011 Paris Air Show, Sriwijaya Air agreed to buy 20 Embraer 190 jets, with purchase rights for 10 more. However, the airline canceled its order shortly afterward, instead deciding to utilize the 737 aircraft it already owned.[10]
In 2011, the airline began leasing 12 used Boeing 737-500s with a total value of $84 million to replace its ageing 737-200 aircraft, with deliveries taking place between April and December 2011.[11]
In 2013, many destinations such as Palangkaraya, Banda Aceh, and Bandung, were closed for commercial reasons. In August 2013, the airline phased out its Boeing 737-200 fleet, and plans to replace its entire 737 Classic fleet with Boeing 737 Next Generation as well. The last Sriwijaya Air 737-400 has been retired in 2016. At the 2015 Paris Airshow, Sriwijaya Air also signed an order for 2 737-900ER with a purchase option to acquire up to 20 Boeing 737 MAX. This deal was Sriwijaya Air's first order for brand-new aircraft after almost 12 years of operating in Indonesia. It took delivery of its first and second Boeing 737-900ER on 23 August 2015.[citation needed]
Today, Sriwijaya Air is categorized as a Medium Service Airline that serves only light snacks. Sriwijaya Air had planned to expand into a full-service airline, which are required to have at least 31 airplanes with business class seats and meals for passengers. However, as of 2015, the airline has yet to achieve its goal.[12]
Some previously closed routes were opened again in 2015, like Bandung and Pekanbaru, even though these routes are now operated by NAM Air, not Sriwijaya Air. As of November 2015 (for NAM Air since its forming in 2013), Sriwijaya Air and NAM Air are the only airlines in Indonesia that permit female flight attendants to wear the hijab in all regular flights, and are among the airlines in Southeast Asia that allow it alongside Royal Brunei Airlines and Rayani Air. Other airlines in Indonesia are known only to allow their female flight attendants to use the hijab when operating Hajj/Umra flights or flights to the Middle East, especially to Saudi Arabia. [citation needed]
In November 2018, Garuda Indonesia through its subsidiary Citilink took over operations as well as financial management of Sriwijaya Air by a cooperation agreement (KSO).[13][14]
On November 8, 2019, the Cooperation Agreement (KSO) between Garuda Indonesia and Sriwijaya Air was terminated, marked by the resumption of Sriwijaya Air's ground service equipment which was originally stored while the Cooperation Agreement (KSO) was in progress. This was because PT. GMF Aero Asia, Tbk and PT. Gapura Indonesia. Tbk, as subsidiaries from Garuda Indonesia Group, unilaterally stopped providing services to Sriwijaya Air passengers, causing various delays and abandoned passengers. The Sriwijaya Group did not pay in cash to the Garuda Indonesia Group for the provision of the service facilities.[citation needed] After the split, the Indonesian transport regulator announced inspections amid safety concerns.[15]
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Sriwijaya Air has several subsidiaries and business arms.[16][17] use NAM as an acronym, in honour of the Sriwijaya Air CEO's father, Lo Kui Nam.
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As of January 2021, Sriwijaya Air serves 14 scheduled domestic destinations throughout Indonesia as part of its merged network with sister company Nam Air.[3]
Country | City | Airport | Notes | Refs |
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Indonesia | Ambon | Pattimura International Airport | ||
Balikpapan | Sultan Aji Muhammad Sulaiman International Airport | |||
Biak | Frans Kaisiepo International Airport | |||
Jakarta | Soekarno–Hatta International Airport | Hub | [21] | |
Jayapura | Dortheys Hiyo Eluay International Airport | |||
Langgur | Karel Sadsuitubun Airport | |||
Luwuk | Syukuran Aminuddin Amir Airport | |||
Makassar | Sultan Hasanuddin International Airport | Hub | ||
Manokwari | Rendani Airport | |||
Pontianak | Supadio International Airport | [21] | ||
Pangkal Pinang | Depati Amir Airport | [21] | ||
Semarang | Achmad Yani International Airport | |||
Surabaya | Juanda International Airport | |||
Sorong | Dominique Edward Osok Airport | |||
Ternate | Sultan Babullah Airport | |||
Timika | Mozes Kilangin Airport | |||
Yogyakarta | Yogyakarta International Airport | [22] | ||
As of March 2022[update], the Sriwijaya Air fleet consists of the following aircraft:[2]
Aircraft | In Service | On Order | Passengers | Notes | ||
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C | Y | Total | ||||
Boeing 737-500 | 5[2] | — | 8 | 112 | 120 | One of the 737-500 has All Economy Class configuration (130 seats, PK-CLL) and the other one (PK-CLE) using Preighter configuration |
Boeing 737-800 | 7[2] | — | — | 189 | 189 | One of the airplane (PK-CMQ) using Preighter config |
Total | 12 | — |
The airline signed a LOI for 20 Boeing 737 MAX 8 at the 2015 Paris Air Show. Delivery was planned in 2017 or 2018 if finalized,[23] but as of 2021 the actual order never took place and the airline cancelled lease for 2 MAX 9 in 2019 amid grounding.
Aircraft | Total | Introduced | Retired | Notes |
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Boeing 737-200 | 16[2] | 2003 | 2013 | |
Boeing 737-300 | 13[2] | 2007 | 2019 | |
Boeing 737-400 | 7[2] | 2008 | 2016 | |
Boeing 737-500 | 10[2] | 2012 | ||
Boeing 737-800 | 20[2] | 2012 | ||
Boeing 737-900ER | 2[2] | 2015 | 2022 |
Head Office Sriwijaya Air And NAM Air Sriwijaya Air Tower Jl. Atang Sanjaya No. 21 Soekarno Hatta Airport Tangerang - Banten, Indonesia
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